Hercules Advertising LLC Terms and Conditions
Effective date: March 25, 2024
Terms and Conditions
1. Introduction
Welcome to Hercules Advertising LLC. These Terms and Conditions ("Terms") govern your use of our website and services. By engaging with our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Definitions
- "Agency" refers to Hercules Advertising LLC, the service provider.
- "Client" refers to the individual or entity purchasing services from the Agency.
- "Services" refers to the marketing and advertising services provided by the Agency.
3. Scope of Services
The Agency offers a range of marketing and advertising services, including but not limited to social media marketing, search engine optimization (SEO), content creation, and digital advertising. All services will be outlined in a service agreement specific to each Client.
4. Client Obligations
The Client agrees to provide all necessary materials, information, and approvals required by the Agency to perform the Services. The Client must respond promptly to requests from the Agency to ensure timely delivery of the Services.
5. Payment Terms
Payment for services is due according to the schedule outlined in the service agreement. Payments can be made via credit card, bank transfer, or other methods as agreed. Late payments may incur additional fees, and services may be suspended until payment is received.
6. Delivery Policy
The Agency will provide deliverables within the timelines agreed upon in the service agreement. Deliverables will be provided digitally via email or through a project management platform. Delays due to unforeseen circumstances (force majeure) will be communicated promptly. Clients are entitled to a certain number of revisions, as specified in the service agreement.
7. Refund Policy
Refunds are only provided under specific circumstances, such as non-delivery of services or failure to meet agreed-upon deadlines, excluding force majeure events. Deposits and fees for completed work are non-refundable. Requests for refunds must be made in writing and will be processed within 30 days.
8. Confidentiality and Non-Disclosure
Both parties agree to keep confidential any proprietary information shared during the course of the engagement. This includes but is not limited to business strategies, client lists, and marketing plans.
9. Intellectual Property
All intellectual property created by the Agency during the course of the Services, including but not limited to designs, content, and strategies, remains the property of the Agency until full payment is received. Upon full payment, the Client is granted a non-exclusive, non-transferable license to use the materials for their intended purpose.
10. Termination of Agreement
Either party may terminate the service agreement by providing written notice. In the event of termination, the Client is responsible for payment of services rendered up to the date of termination. All materials and intellectual property must be returned or destroyed as directed by the Agency.
11. Liability Limitations
The Agency is not liable for any indirect, incidental, or consequential damages arising out of the use of our Services. Our total liability to the Client shall not exceed the amount paid by the Client for the Services.
12. Indemnification
The Client agrees to indemnify and hold harmless the Agency from any claims, damages, or expenses arising out of the Client's use of the Services, except where such claims arise solely from the Agency's gross negligence or intentional misconduct.
13. Governing Law
These Terms are governed by the laws of Florida, USA. Any disputes arising from these Terms or the use of our Services will be subject to the exclusive jurisdiction of the courts in Florida, USA.
14. Dispute Resolution
In the event of a dispute, both parties agree to attempt mediation before pursuing other legal remedies. If mediation fails, the dispute will be resolved through binding arbitration under the rules of the State Of Florida.
15. Amendments
The Agency reserves the right to update or modify these Terms at any time. Clients will be notified of any significant changes, and continued use of the Services constitutes acceptance of the revised Terms.
16. Entire Agreement
These Terms, along with the service agreement, constitute the entire agreement between the Agency and the Client. No other agreements, understandings, or promises, whether written or verbal, are part of this agreement.
17. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Email: [email protected]
Phone: +1 855-936-5300
Address: 140 North Weathersfield Avenue, Altamonte Springs, Florida, 32714